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Frequently Asked Questions |
What do I need to provide to have a Communications Cost Analysis?
Contact us at info@tgcommunications.net or 856-232-1000. All we need is a copy of your latest phone and internet bills as well as authorization to speak with your existing carrier about your account. It's easy & it's FREE!
Do you offer 24 Hour Emergency Service?
How's your service after the sale?
Excellent customer service before, during and after the sale! Phone support during normal business hours and documentation at your fingertips on our website 24/7.
1. Check to make sure all cords are properly connected.
2. Check to make sure your phone is not in Do Not Disturb.
3. Check to make sure you haven't accidentally turned down the volume on your phone.
Refer to the Downloads & Guides section for user guides and more troubleshooting information.
How do I change the time on my phones?
Please visit our Downloads & Guides Section. You'll find instructions on how to change the time for your phones.
How do I change the greeting for my Automated Attendant?
Please refer to our Downloads and Guides Section for directions on how to change the greeting for your system.
VoIP is defined as: Voice, fax and/or voice-messaging applications transported over a network connection and/or the Internet, rather than the public switched telephone network (PSTN) using Internet Protocol (IP).
Why VoIP?
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